Jabong.com — order [protected].

shaili dua

from Delhi, Delhi

Website:

Jabong

I raised a complaint 53191653 against order [protected] on 15 dec 17.
Reason for the same was wrong product returned to the executive. Despite multiple follow ups and all kind of discussions i just got assurance of resolution and later a mail on 5 jan that the issue is resolved without providing me any resolution.

From that day i have made multiple calls to the jabong customer care but everytime i am told i would get a call back but never received one.

So from last 1 month i am just awaiting resolution but in vain. I am quite pissed off by this behaviour and would demand an early solution.

Looking for a response.

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Comments

Aruna Aru

from Bengaluru, Karnataka

Sir,
I have placed an order on 7th through ml Courier I'd mljc1993918 still I have not received my order.
Kindly look into it and deliver the product as early as possible.

Smita Bhatia

from Noida, Uttar Pradesh

I have a very similar problem, I have ordered a Adidas Neo shoes and on receiving realised the size is incorrect, they accepted the return but on exchange the size only wasnt changed but a completely incorrect shoes was delivered. ON asking for an exchange the customer care executives behaved very rude and also they have to state that they have checked in their so called video tapes ( which they mentioned are confidential) that the product packed was absolutely correct and they have deleivered what was suppose to be delivered and they have closed the complaint on their own forcibly. I didn't stop there, I wrote back to the Chief manager and I guess I was expecting too very much and I received an acknowledgement of all and apologies for the wrong product but they cant help it because the team states they have delivered a right product.

My money is wasted too.