[Resolved] Jabong.com — order number [protected] duplicate nike shoes delivered by jabong.com

Rahulgang

Nov 7, 2017

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: www.jabong.com

My name is rahul gangwar and i ordered nike shoes from jabong.com and it got delivered on 24th may 17.

Within 15 days using these nike shoes my both legs and ankles started paining. Even if i used these shoes just for few hours then also the severe pain for rest of the night and next few days.

So i went to check doctor and was on medication and bed rest for 2 weeks due to sever pain.

My doctor's advise to changed my shoes and then i came to know problem is because of these nike shoes, so we investigated further and found these nike shoes are duplicate.

I have suffered a lot and wasted lot of money on medication and its only because of jabong and your duplicate nike shoes.

You fraud people are selling fake branded products to your customers please stop selling duplicate things to your customers.

Best regards,
Rahul gangwar
Email: rahul. [protected]@gmail.com

Was this information helpful?

No (0)

Yes (0)

Nov 7, 2017

Complaint marked as Resolved

It is not at all resolved, but jabong support mark this as resolved. Below is the acknowledge email i received from them. This is the email response from jabong. ... Dear Rahul gangwar, Description: Jabong.com This is regarding your complaint number 51157758 for order number 170521491843941. We are looking into it and assure you that we shall be taking necessary action to resolve the issue as soon as possible. Your inputs are important to us. Rest assured, we will get back to you with a resolution within 5 days. Thanks for choosing Jabong.com as your shopping destination!! Happy Shopping! Jabong Care Team

Jabong.com customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2017

Jabong.com Customer Care's response Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you ASAP.

Regards
Team Jabong

Nov 08, 2017

Updated by Rahulgang Hi Jabong, Even these auto replies are not justified here, how the hell, you marked this resolved ???
on what basis, can someone elaborate?? more than 2 days gone i didn't get any proper response from jabong.

Shame on you Jabong, pathetic support, i will never ever use jabong, you people are fraud and cheater.

Rahul