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Jabong.com Complaints & Reviews

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Last updated Jul 15, 2021
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Jabong.com reviews & complaints page 6

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M
madhava reddy yerramareddy
from Visakhapatnam, Andhra Pradesh
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payment deducted in bank

Address:FLAT NO.102, SRI SAI SAMPADA PLAZA, STREET NO.6, HABSIGUDA, HYDERABAD, 500007

Date: 10.04.2019
To
Manager,
Jabong.

Ref: y. Madhava reddy
Cell no. [protected].


*
On 26.11.2018 you have rejected the order for rs.2545.26 stating that you have not received the payment where as it is charged to my account and the money is gone.

You reconcile my account at your end and i am a practicing chartered accountant i know accounting.br...
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G
Gyan Anjali
from Mumbai, Maharashtra
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return policy not applicable

Hi
This was the first time I ordered anything from Jabong.
I have recently ordered a top and United Colors of Benetton skirt from Jabong on April 6, 2019.
I got the order on 9th April 2019.
As I didn't like the fit and quality of United Colors of Benetton skirt I want to return the skirt but it's written there Return policy is not applicable on this purchase.
As per the conversation with the customer care...
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S
Suketa Agarwal
from Mumbai, Maharashtra
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products

Address:Giridih, Jharkhand, 815301
Website:Jabong.com

Ordered some products which have clearly shown return available, now they aren't ready to return the products,
Really feeling looted on the profit oriented policy of the company
I don't want these products and want my money back.
My order no is 110632725793090238901
On calling the customer care they said we can exchange the products but can't return, and when I told them to exchange those products, they completely...
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P
PoonamKu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

can not return a product

Address:560043

Hi

Order no.[protected]-1114603 was placed on 5th april 2019 and was delivered on 9th april, 2019. However, both of the tommy hilfiger products that i received were damaged and old. I immediately tried to return on which i could return only one top and i do not see any return or exchange option for the other one i. E. Tommy hilfiger self designed blue blue regular top. I called customer care and in response, i was said...
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S
Sudeepta Panigrahi
from Darbhanga, Bihar
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have received defective product

Hi there!

After paying huge amount also with the extra tax I received a broken eyeshadow from Jabong. The eyeshadow is completely broken and not in a stage that I can be able to fix it even to reuse. So when I raised a complaint in jabong customer care, I was again and again asked to send the screenshot and explain the issue. I replied the same each time. Still nothing happened to my complaint. It has been almost a week and...
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B
Binni31
from Delhi, Delhi
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broken palette received..

I ordered a contour palette from jabong last week on sale. But i received it completely broken. The contour powder is all ruined and falling everywhere.
On the app it says non returnable. Please tell me what to do. I want to exchange it if not return.
I have experienced same thing from flipkart but they accept returns (Give full refund) and offer exchanges also.
But jabong app is not letting me do anything...
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G
Gautam05
from Jammu, Jammu and Kashmir
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refund not given

Address:182101

I placed an order on 19 March 2019 and cancelled the same on that day. I haven't received a refund for amount ₹2123. When I contacted Jabong they said they refunded the amoun on 21 March 2019 but I haven't received anything. Then they gave me a ARN no 74799209078002668960792 which my bank says has no transaction linked to that. And I also received a refund from Amazon on 30th March. Jabong customer care is not helping and giving that no...
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S
Shivani Peddagovindu
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blocked my account and refusing to reactivate it

Jabong has deactivated my account and refusing to give me any details and told that they will not activate my account. Apparently i am not allowed to buy anything anymore on my account due to some transactions. I have made a lots of purchases on the site and for no reason i’m treated like this. They don’t have a solid reason to give or treat me like this and still refusing to activate. It’s no big deals i can open another account with...
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S
Sriram Girish
from Chennai, Tamil Nadu
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converse white sneaker

Tacking id: 110590631728925501203

Item : converse white shoes

Actual arrival date is 2'nd april and not yet received as of now. I didn't
Get any notification about delay anything.
Please looking into it immediately and give me a solution.

@april 3rd i raised a complaint

Complaint raised under the reference number in[protected]

@today (April...
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S
shobha M.S
from Bengaluru, Karnataka
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not accepting ifsc code

I had ordered 3tshirts from jabong but later i wanted to return one of them. While filling the credentials for return it was not accepting the ifsc code at all.
This was my first order at jabong. How much ever i try it's just not accepting at all.
I need the refund to my account as soon as possible. I went through others complaining regarding the same issue and the same thing is still continued....
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I received my order from jabong but the item that i bought is not as i expected and a little big so i opted to return the item since there's no smaller size. When i provide my bank details for the return payment there's an error in the ifsc code which i have provided. The ifsc code is correct and i have check it so many times but still it wouldn't accept the code. I gave the same ifsc code before but it does not give any error. I'm really...
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I
Iqbal iks
from Palghat, Kerala
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not informed about refund

I ordered for a crocs clogs type sandals and i got a sliding type crocs. I returned that product on 24th february till today there is no messages or any information about refund. Commonly they will inform that refund initiated. How can i get my money back. Is there is any proof or where did i check the return status....
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S
Shradha Vaish
from Delhi, Delhi
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unable to put ifsc code

Address:122001

I want to return my order (Order id: 110463856787520454501) that delivered on 26th March 2019 but i am unable to place a return order as the jabong's return form is not accepting my valid ifsc number. The restriction has been set as 11 digit alpha numberic input while my axis account number's ifsc code is of 11digits. The order was placed via cash on delivery basis so now i am just stuck with the product. There has been a problem every time...
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M
Mihir Pathak
from Mumbai, Maharashtra
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jabong.com not giving invoice copy of genuine purcahse done

Address:Mumbai City, Maharashtra, 401105

Bought the following product from Jabong.Invoice is not there. ORDER ID[protected]
Placed on Sun, 5th Jun'16 at 2:28pm

TOTAL AMOUNT:5455.38
AMERICAN TOURISTER
79CM ARONA BLUE STROLLEy

Suitcase developed a crack during transit in flight and Mira Road service centre of samsonite cannot take request without Invoice. Jabong.com web portal is showing genuine purchase history with all the...
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S
Sanjana Payeng
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ifsc code error

Address:786151

I'm Sanjana Payeng, i ordered a timex meteopolitan watch from jabong last week, Today i recieved the product but it was faulty, I wanted to return it but during submission of bank account details its shows the ifsc code is wrong, plz kindly fix this problem so i could return my product and get my refund at the earliest....
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Dear sir
I have purchased some products of speedo from jabong which were not satisfactory at all. When i complaint about them they were ready to help me even going beyond to their return policies as return window was closed for those products, which was very appreciatiable from them. I live in a different country so they told me to send those products to india safely in a address which is suitable for them to pick from. As i sent address...
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N
Neelampanwar
from Delhi, Delhi
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return request first accepted then declined by jabong

Address:D-7/6, Radio Colony, Near Parmanand Chowk, Kingsway Camp, New Delhi, Delhi, 110009

I want to know the reason for declining the return request while they accepted it firstly and also pickup was scheduled. Nobody came for the pickup of the item and then they declined it after 2 days. I am also uncertain of the quality of the product as the product doesn't look like a branded one it has very bad material and also it looks like a local market product. I initiated the return request for the same reason and they have declined...
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I’m a regular customer of jabong and must have ordered 100’s of products till date.

However, i was supplied a used item by your jabong pertaining to the below-mentioned order.
(Return number [protected])

When i raised a return request for the same, your delivery team picked up the product, but is now refusing to process my refund citing quality check issues. Please note that the used item was originally...
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S
SwetaSinha2910
from Nagpur, Maharashtra
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w women blue kurta return has failed saying quality check failed

Address:Pune, Maharashtra

I have ordered a w kurta of rs1141.28. I did not like and hence returned the product. The first time they declined my refund saying product quality check failed as i have returned wrong product. However it was the same product. I clicked the images of kurta which has returned back to me saying quality check fauled and sent them the images. After struggling for 20 days my re-return request got approved and this time i have to ship the kurta...
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J
jainath verma
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quality of product ordered from. jabong

Address:273303

I want to show the condition of The formal shoes of hush puppies after wearing once that I ordered through jabong.com costing rs4999 .
After complaint they assured me for resolving my complaint in 3 business days but still I didn't get any call from jabong. And it's been already 7 days from my complaint.
Didnt expect it from Such a product with a tag of rs4999 and one of the best brands of the world.....
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