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Jabong.com Complaints & Reviews

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Last updated Jul 15, 2021
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Gurgaon
Gurgaon District
Haryana
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122015

Jabong.com reviews & complaints page 8

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S
from Bhubaneshwar, Odisha
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not returning the package

I have ordered a jeans from jabong.com
As it was not fitting i had to request for return. So when i put the request the delivery executive said, as there are no serial no we will no tr be able to return it. Same words were said by the jabong.com that will not be able to process return as i have lost the serial no which has been given by jabong.com (Told by jabong). But why will i even loose the serial no if i know it will be useful....
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M
Merin Treesa Jacob
from Changanacheri, Kerala
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the watch I bought is not working properly

Address:Coimbatore, Tamil Nadu
Website:Jabong official site

I merin Treesa jacob ordered a watch of dresberry company .the order was placed on 15 th February and delivered on 18 th February.a purple analogue watch MFB-PN-PF-DK2503.it is a defective one.
Order no110212490329081748703
When I demanded exchange the app wasn't responding.i want it to get exchanged....
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K
Kuldeep2508
from Gurgaon, Haryana
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refund declined

Address:110053

I have placed order from jabong via order no[protected] dated 6th feb. I received wrong product and i raised complaint against it. Return has been approved and product has been picked by pickup agent on 11th feb he didnt provide any receipt also after handed over product i received mail and sms that your pickup is noy done and has been rescheduled, when i spoke to the representative he assured me that it will be update you by sms....
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1. Refund for returned products - order#[protected]-4087203 [incident: in[protected]]
2.[incident: in[protected]]
Dear sir/madam,
I ordered 9 dresses on jan21, among those 2 i returned due to fit issues (On 26th jan and 28th jan 2019). I'm an nri customer and i have used my international card. I have provided my brother's number as contact number. Despite of so many emails my refund of rs.1648...
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S
Sourav Vishwakarma
from Varanasi, Uttar Pradesh
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refusing delivery

Address:Varanasi, Uttar Pradesh, 221010

I ordered a product in Jabong but the delivery boy refused to give the product to me and said that it sent mistakenly but I have ordered that product its order id is-[protected].The delivery boy refused to give me the product and I have an intention that the delivery boy will keep the product for himself thats why he did not delivered the product to me.The name of delivery boy was Vinay Gupta, Phone No-[protected]....
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C
Chander Singh Panwar
from Delhi, Delhi
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refund put on hold

Address:110060

I am chander singh panwar. I had placed an order of a saree for my wife on jabong on 7 february 2019 against the order number[protected]-4284501. However, when the color of the saree did not match our preference, i placed a return request of the same just a day after the delivery of the product that is on 13 february. On 14 february, after the pick up of the product, i received an email from jabong saying that the product failed the...
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J
jasbir22257
from Noida, Uttar Pradesh
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2 times wrong size delivery of same product

Address:New Delhi, Delhi, 110041

Hi, my name is jasbir singh, as you can see the screenshots that i have placed order for "L" size jacket on jabong, but they have delivered wrong size 2times. I am very disappointed. Why they are delivering wrong size?

current order number:[protected]-2994203 date:[protected]
current vendor/seller name:-tech connect retail pvt ltd

attached :-1. current invoice copy
2. picture of current item...
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T
Trideep gogoi
from Jorhat, Assam
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exchange of my shoe

Address:Sivasagar, Assam, 785671

Jabong has delivered a wrong size shoe. I mail them requesting to exchange the shoe. I received confirmation from jabong and ecom express courier boy take back it. That very day i saw my return order declined in the website. I mailed customer care and chiefmanager jabong but nothing happened yet.

Trideep gogoi
Dy manager
Sbi sivasagar
[protected]...
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Details: made a purchase of rs. 7564.66 in june, 2018 and after finding two of the arrived products worth rs. 772.80 and rs. 700 not to my linking, returned them to jabong. On 29th of june, 2018, i only got a refund of rs. 772.80.

Grievances as on 8th of february, 2019
1. Yet to get the refund of rs. 700.
2. Yet to get the cash back of 10 % on my sbi debit card relating to the same order.

I previously...
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A
Anshu2110
from Mumbai, Maharashtra
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amount deducted but order not placed

Address:562157

On 31st of january 2019 i had placed an order of amount 660.55. The money got deducted from my card but the app showed transaction failed. I called customer care they asked me to wait but it's been 7 days since my money got deducted but i haven't received refund yet. Please kindly look into the matter and do the needful....
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B
Bhawnakakkar1111
from Sirsa, Haryana
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hasn't received refund

Address:Hisar, Haryana, 125001
Website:Jabong. Com

I ordered an item from jabong on 3-01-19 and returned it on time 8-01-19
Amount of rupees 747 hasn't been credited to my account it's been a month
They have mailed me an ARN no. According to them they have initiated the refund on 10-01-19 and said to raise a dispute against bank but sbi says receiver can't raise a dispute
Now i can't raise a dispute
And jabong says they can only provide me ARN number
[protected]...
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S
shraddha kekde
from Sirur, Maharashtra
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unable to complete return process

One ordered kurti was delivered to me today but i found it not worth the cost as to fabric and also there was stitching defect. Trying since morning for return process but it gets hanged and does not get confirmed. Have done e everything like re log in to jabong aap, restarting. It goes well till selection of return product mode of refund address a d all but the confirm option is not working....
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A
AFsane DReam
from Delhi, Delhi
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trustless company

Recently, i made a order of 220rs (Pack of 2 track pants) with order id[protected]-7732503.

At the time of delivery, they delivered me only one black pant, and other blue pant was missing from packet..

So i straight away called jabong customer care for help, they raised a complaint and promised me your exchange will be valid only after approval of our mistake.

And today, on 5th feb, they...
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S
Sccp
from Basi, Punjab
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regarding refund issues

Address:134113

My self bharat bagga from panchkula haryana. I buy a beige color jogger pant from jabong on dec 6, 2018. But there is some issues in fitting so that i return the packet 0n 14, dec, 2018. After that i called customer care executives 25 times for my refund. But all the executives give same reply to me. They said i forward urs complaint to our senior on higher priorities u can wait for 48 hours. I gave my bank details through mails and orally...
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I ordered fossil smartwatch worth 19995.0 rupees but received analogue watch o[censored]nknown brand, which looks very cheap. But the watch had fossil tag, and the packing was sealed using cello tape. Clearly the website cheated me and fraudly sent me a cheap product.
I constantly contacted customer care service since the moment i received the product. I received the product on 22nd january and after multiple requests that i placed with their...
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S
Sankavi_E
from Madurai, Tamil Nadu
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complications on using their refund

Brought footwear worth 550. Once i received, not satisfied with product quality and returned it. As a refund, they gave jabong points. 1 point=1ruppe
The problem in using their points, i can only use 10% points from the total money i'm about to purchase. To use all the points i have to shop more than 5000ruppes and the points came with validity. It is more like compelling me to spend that money. 500 rupees is even considerable amount...
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V
VYSAKH K V
from Ojhar, Maharashtra
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product damaged

Address:Hyderabad, Telangana, 500032
Website:Www.Jabong.com

Iam hereby to file a complaint about the product that I brought through Jabong on 28 Nov 2018. The left pair got damaged within 2 months . A tear occured in the back of the material. It felt awkward that I hadn't oftenly used it . Just about 5 or 6 times I guess . This is the first time that iam getting such a poor satisfaction from online shopping . I seek you will notify my complaint and do the needful or else I have to sue it legally....
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Address:Hyderabad, Andhra Pradesh, 500008

Uninstalling the app. I used jabong despite the complaints and reviews from people, and i highly regret it. I ordered based on the availability because i was going out of the city and wanted the product before my departure. But the service was extremely poor just like all the comments, i should have paid heed to. The delivery date changed twice (Delayed) and in the end, the app didn't even show an estimated date. Still haven't received my...
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K
kunalkumarmahapatra
from Coimbatore, Tamil Nadu
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worst service. not refunding my money.

Address:Hyderabad, Telangana, 500049

On 14th jan 2019, my wife ordered 2 dresses from jabong.com. Total cost is 1232.46. Order number is[protected]. She received the product on 19th jan 2019. As both the products were having defect she placed return request for one product on 19th jan 2019 and replacement request for other on 23rd jan 2019.
But the products were not picked up and everyday by eod we get a sms saying “we are sorry as we were unable to pick...
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R
ramavs2
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order was not delivered but status is updated as delivered

Address:Chennai, Tamil Nadu, 600001

I ordered Hush Puppies sneakers from Jabong.com on 19/Jan/2019.
On 26/Jan/2019 got an "Out for delivery" update. "Out for Delivery: Your order for Black Sneakers is out for delivery and is expected to be delivered today by GOWTHAM STORE STR (Phone: [protected])." On the evening of 26th Jan I got a message that the ordered was delivered but neither I or none of my family or neighbors had received the product.

I registered...
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