[Resolved]  Jabong.com — Poor quality of product & return pickup issues

Address:	Bangalore, Karnataka
Website:	Jabong.com

Chief manager jabong,

With reference to my order no.[protected] (Regarding classic 8976ym03j-sdd207 rosegold/rosegold analog watch) and complaint registered under complaint id: 29903540 and order no.[protected] (Regarding fastrack ne2298sl04-j422 blue analog watch) and complaint registered under complaint id: 29903534 till today i didnt get any calls from jabong team or from any courier person regarding my return pickup of the package. As per the conversation i had with jabong customer care exicutive on 9th june 2016 she told me that jabong team will call you regarding this issue within 48 hours & will arrange my return pickup within 48 hours and after the conversation i received the below mail & in that it has mention as if pickup is pending be assured that 3 attempts will be made for the same in next 5 working days. Please keep your shared primary contact number handy as our team will try to contact you on the same. But how come its possible?? Till today nobody called me & not picked that return package and also please note that i dont want that product which i have already place for return request.


I really not understand whats going with jabong service since from 5th june 2016 everyday i use to call jabong customer care & i am loosing my currency minimum rs.7 to rs.15 but nobody is not ready to pick the call and not responding simply they put call on hold realy very bad experience i am facing from jabong.

Please take this matter seriously & arrange for return pickup immediately and resolve the issue by today.