Jabong — refund pending and not arranging pick up

Yogesh Samtani

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 421003

I made an order on 26 jan from jabong and product was delivered on 1st feb and it was wrong brand wrong color and no price tags on that. I complaint jabong against this issue they said maximum of 5 days will be taken against this issue to resolve from experts. No body responded and whenever i mail them or call them they say its under process and you will be contacted soon. They have mailed me 5 days time for issue but after 8- 10 days also its pending. They are not conducting pickup of product till issue gets resolved which means i wont get refund because they are not getting any conclusion against the product. Order no-[protected]

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Comments

Yogesh Samtani

from Mumbai, Maharashtra

cheaters jabong.very slow process.other sites are much better in comparison .Never buying anything again from jabong.customer support team is not at all supportive.

Pankaj w

from Purwa, Uttar Pradesh

I have ordered a Spykar jeans having order no. [protected] and requested to return it on 23/01/2018 but the product is still not picked up from me.When ever I have called them then they usually says that they are working on it.
Their courier Partner denied to come for receiving the Product.