Jabong — regarding refund

Address:	New Delhi, Delhi, 110075
Website:	Jabong.com

I returned a product on jabong. My order id was [protected] a pepe jeans amounting rs.1451. The expected date of receiving refund was 13th august but till now 11th september my refund is not been initiated in my account. I have my bank statement as a proof. I contacted jabong regarding the refund but they are refusing and now not even picking up the call from my registered mobile no. From last seven days they are ignoring the matter by telling me that our executive will call you within 24hrs but there is no revert from their side. This is mentally harrasing as they are not refunding the amount its already 28 days up.
Kindly help. Its a fraud. They are fooling their customer.