Jabong.com — amount debited but order not placed

Website:www.jabong.com

I have ordered two kurtis from jabong.com on 16th september 2018 from mail id shreya. [protected]@gmail.com. The transaction amount 854 was debited but the order is not placed. I spoke to customer care they said that they need my order id but since i haven't received any order id but the amount was deducted, i feel cheated. I am also attaching the images of the message that gives the details of the amount debited. It is my request to refund the money as soon as possible.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jabong.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

My refund has been initiated but I have not received the credit. My ORDER ID is [protected]. and Returning ID : 64528806.
Im facing the same problem. I advice all future buyers to use only cash on delivery. My money is deducted however the order isn't placed.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jabong.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    2236
    Pending
    2
    Resolved
    1036
    Jabong.com Phone
    +91 12 4612 8000
    Jabong.com Address
    Plot no. 109, Udyog Vihar, Phase 4, Gurgaon, Haryana, India - 122015
    View all Jabong.com contact information