Jabong.com — fraud done with my paytm and paid at jabong for order

Address:Faridabad, Haryana, 121001
Website:paytm

Sir

We are a paytm merchant with No-[protected] registered under name of Rajesh Arora & No-[protected] under Umesh Arora both being operated by my father.

Yesterday my father received an order for which customer was supposed to paytm us the amount on [protected], he made reasons that payment couldnt be done with our number so he asked for an OTP from my father and my father provided him with it. In a minute our 1060 were deducted from our paytm account at jabong with order id - 108907042534385853503 and wallet txn id - [protected].

My father called him and he agreed to give payment next morning i.e. today, 18th sept, 18.
In the morning he convinced my father to give him the id password of his paytm account so that he would add money to it as he didnt have his kyc done, when my father provided him with the password of [protected] registered with Umesh Arora's aadhar card, he changed the password and changed the registered number from [protected] - . Basically he transferred our kyc to his number. And now we cannot access our account

We have logged a complain with cyber crime department and hope you will do the needful.
We are attaching complain photo, screenshot of payment at jabong, otp & mail of password being changed.

Regards
Preyrit Arora
S/o Rajesh Arora
M- [protected], [protected], [protected]
+5 photos
Was this information helpful?
No (0)
Yes (0)
Jabong.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Sir, my order not booked but my account debit Rs. 1037. please look the matter and reply my n. [protected]

from,
Subash Chander sharma
Chatha mill near wine shop, opposite CRP[censored]nit gate.JammuJammu and Kashmir180009
Mobile - [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jabong.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    2236
    Pending
    2
    Resolved
    1036
    Jabong.com Phone
    +91 12 4612 8000
    Jabong.com Address
    Plot no. 109, Udyog Vihar, Phase 4, Gurgaon, Haryana, India - 122015
    View all Jabong.com contact information