[Resolved]  Jabong.com — return picked up but refund not initiated

Website:

Jabong.com

I had raised a return request for an item on 15th oct and it was picked up on16th oct with return id [protected]. I have not yet received an email with refund details. I have made several calls to jabong customer care and they said the item is at the warehouse for quality check. But when i traced the courier package through delhivery (Awb[protected] it says still in transit and misrouted multiple times. I need a solution to this problem. Definitely will think twice before ordering next time from jabong.