Jammu & Kashmir Bank / J&k Bank — refund not received

Address:190008

Goibibo initiated a refund in my account on cancellation of a cab booking for which i was provided the bank reference number for the transaction to be[protected] through mail. It has been three days since the refund was initiated. But i have not recieved any refund in the account yet. Please help with the said complaint and refund the amount in my account.
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Sir my name is Zahid Bashir .I have a student account My account no is [protected] sir my refund from Amazon has been initiated on 13th May and reference number is[protected] but sir still my refund is not credited in my account

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    Jammu & Kashmir Bank / J&K Bank Phone
    +91 19 4248 1953 [ATM Helpdesk]
    +91 19 4248 1999 [Customer Care]
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    Jammu & Kashmir Bank / J&K Bank Address
    Maulana Azad Road, Srinagar, Uttarakhand, India - 190001
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