Jaquar — 3 Way Mixer & Jet Spray Issue

Address:

Mumbai

I have bought 2 pieces of 3 way mixer for both of my bathroom however one of the mixer is faulty since the beginning.

I have placed request earlier to jaguar to look into it on 09th November via complaint number 00940367, the person came inspected & said that the faulty mixer is hard to operate and require regular servicing, post he left after few weeks the mixer again got jammed, within less than few months o[censored]sage while the mixer installed in another bathroom just works absolutely fine, this mixer also has worn out coating so soon, hence have placed a request for replacement of this faulty product via calling jaquar customer again again on 19th April, 2021 they have given me service call no as 00477551 but have been following up since then but no one visited till date.

Also out of 2 jet spray bough, one of them have started turning yellowish.

Today have called customer care for 3rd time to expedite the visit for replacement but in vain.