Jaquar — arrogant behaviour from the owner_kailash marbles_tirupur_tamil nadu

Address:

641604

During may 2016 i bought pipes, sanitary ware, showers for around rs.36000/- at kailash marbles, tirupur, tamil nadu. I have lost my bills. So today i visited kailash marbles and requested for bill copy or atleast bill so that i can contact for repairs. I met the owner who was sitting there. I clearly said him that i have lost my bill so please check in your system for my bill. He rudely replied that "that and all we cannot provide you and also it will not be in our system". Again i politely requested him saying my situation. Then with his high voice he said "give me the date and time then i'll give you". For that i said "sir just now you said it is not in the system and now you are saying i can provide of i give the date. So it means it's there in the system so please filter the data and check once sir". For that he said i cannot sit and search for give me the date or go away i cannot serch for. Then i also shouted at him saying that if you can't check the bill for a customer then what for you run a shop and left.

It was really horrible experience that too from the owner of the shop. On trusting jaquar i bought products for my home. But to give my bill details they are shouting like hell. It's really frustrating to be a customer of jaquar.