[Resolved] Jaquar — commode

Ashish Paul Nrp

from Angamali, Kerala

Address:

Shimoga, Karnataka, 577201

We were using jaguar products from last 10 years. But now i am completely unsatisfied with the jaguar commode which i had bought 2 weeks back. From the outlooks there were no cracks on the prodoct. However, while fitting it to the wall there was cracks arround the fitting area. A piece almost the size of a hand broke out from the commode. When i contacted the dealers they said they can't help us. I seriously got a really bad response from the dealers. I have paid arround 15k for the product for no use. There was nothing wrong with the plumber part and if the company thinks so, then please do send a technician to check the status and please do take necessary action against the delear. The dealer promissed me that they will send a technician today morning and they didn't do so.

Dealer name - sharavathi ceramics
Address. Sharavathi complex, llr road, shimoga - pincode, 577201.

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Oct 1, 2017

Complaint marked as Resolved

Jaquar customer support has been notified about the posted complaint.

Verified Support

Aug 25, 2017

Jaquar Customer Care's response Sorry for the inconvenience caused. Please provide your contact number & address details (& Service Call number, if you have registered service call for it) by email communication on [protected]@jaquar.com, enabling us to take-up further for resolution assistance

Aug 31, 2017

Updated by Ashish Paul Nrp Hello sir, I have received the below pasted responce for my complaint and as per the message I have mailed the address and contact number. But after that I haven't got any response. Please do the needy. Here is the last responce from jaguar

"Sorry for the inconvenience caused. Please provide your contact number & address details (& Service Call number, if you have registered service call for it) by email communication on [protected]@jaquar.com, enabling us to take-up further for resolution assistance"

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Comments

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from Shahganj, Uttar Pradesh

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