[Resolved] Jaquar — defective health faucet sold

jb9

from Bengaluru, Karnataka

Website:

www.jaguar.com

Bought a health faucet from a jaguar dealer on 22nd september. Piece was defective and had a constant leak once connected. Told dealer who didn’t replace the piece but lodged complaint with company/customer care. Have been running after the dealer and the company for the last 10 days to get it replaced, to no avail. The company’s customer care number is not reachable, dealer is not responsive. It’s absolute customer harassment from a non responsive, non accountable consumer products company that claims to be world class. Please help with getting this complaint to the right channel. Invoice number bc001026, warranty certificate number a/o/d5468/0000426.

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Nov 3, 2018

Complaint marked as Resolved

Jaquar customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2018

Jaquar Customer Care's response Sorry for the inconvenience caused. Please provide your contact number & address details (& Service Call number, if you have registered service call for it) by email communication on [protected]@jaquar.com, enabling us to take-up further for resolution assistance