[Resolved]  Jaquar — faucets leaking in kitchen

Address:

201005

I am a resident of 504, coral-a, shalimar city, delhi wazirabad road, ghaziabad.
The builder m/s mr proview had installed jaguar faucets in the entire society,

The vendor was combined enterprises, noida and there was a promise of 10 years warranty on the faucets.

The item started leaking after a few months.

The technicians from jaguar visited in may and put a washer and minimised the leaks although i had to try very hard to stop the leak.
The system is again giving the problem.

I registered a complain on jaguar customer care and the number is 01043658 on 23rd.
The technician visited and advised that as he does not have spare parts he will come the next day.
He provided a service slip with a noting that bill not available although i advised him that the stores has the number
And he can have it from there. I even told him that i will pay him the cost of the replaced parts.

After he departed from there i received the message that call issue has been resolved. On contacting him he said i will need to
Lodge another complaint and he will come tomorrow if advised.

This is surprising. I am virtually trapped with this jaguar.

I raised another complaint with the number 01047416.

However if the complaint is not resolved by today i will destroy the item, take photograph of the faucet and post
On the social media so that people should know the 10 years warranty promise is a fake.