Jaquar — heat pump purchased. nobody come to demonstrate the machine.

Address:

paruthippalliyil house, thiruvampady po, Alappuzha, Kerala, 688002

Sir, i have purchased a heat pump (Jaguar product) from matha sanitary alappuzha disyrict, kerala last month. We have already fitted the same, but nobody come from the company to show how to wirk this product. Sothat we cannot work the same. Hence i lodged a complaint to yhe customer service of the jaguar and they said to me that service petson eill attend my complaint. After four days a person calledme from [protected] and introduce himself thay he is the service person and he will come to attend my complaint within seven days. He also said to me that somany complaints are still outstanding. Hence he cannot say a exact date to attend the complaint. Today (03/07/2019) again he called me over the same phone and said that he cannot attend the complaint because of time delay. Sir, what to do for solving my complaint.