Jaquar — jaquar mixer -purchased-

I have purchased a jaquar mixer max. Price 3925/- from indora associates kallachi.673506 lat week. But on opening the packet after reaching home for installation it is notiuced that the rod on thetap is broken making it difficult to rotate/adjust the tap to regulate the flow of water. When i retured the item for replacement the shop expressed their helplessness and regd. A complaint at the customercare.in this context i may inform that i prefer to buy the item though costilier compared to certain other brands, only because of your goodwill. But i am very sorry that the state of affairs has pained me much as the work could not be completed as desired due to this breakage. I request your intervention in the matter.
N. K. Radhakrishnan. Admv. Asst. (Retired) dept. Of coll. Edn. Govt. Of kerala
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