[Resolved] Jaquar — no action from company on the non-working geyser

Prem_Shanker

from Lucknow, Uttar Pradesh

Address:

274001

I called up jaquar customer care for my non-working geyser of AO Smith Jaquar Elite series to look into the issue.

Reference no. 00955850
Dated: October 26, 2018

No action was taken by the company. The issues has been lingering on for more than 2 years now. I use two other geysers of same series, infact all other bathroom fittings in my house is of your company. I had put in trust in this brand but never expected such poor response to customer issues.

A non working geyser in winter season is of no use. Please try to address the issue ASAP.

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Dec 2, 2018

Complaint marked as Resolved

Jaquar customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2018

Jaquar Customer Care's response Sorry for the inconvenience caused. We have taken-up your concern with the respective person for resolution assistance