Jaquar — non compliance

Address:Chennai, Tamil Nadu, 600082

This mail is a followup of my earlier complaint.

After lodging a complaint thru' an email on 1st Dec'17. I got a call from Chennai Jaguar Office, the gentleman claimed himself that he heads the Customer Service ( Mr.Darwin Ph # [protected]) called me on 2nd-Dec'17 apologized for the rude response I got from their service team, & deputed Mr.Rajasekar to complete the service on 03-Dec'17, Sunday. As Mr.Rajasekar was not well equipt with spares to complete the call he said he w'd come in a weeks time to complete the complaint. The same was informed to the Service Head over phone. As a followup I called the Service Head on 28th Dec'17 I dint get proper response. Again I called yesterday (09-Jan'18) I dint proper response. My complaint is still kept pending. (Earlier I was told by the Service head, for any complaints I may contact him directly & he would take care ).

I have been having these kind of service issues ever since I bought their products. they have Bad bunch of people who are managing the service
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Complaint comments 


In my Jaquar shavour their is a huge problem of changing temprature of water whaen we want to change the temprature of water from hot to cold then there is not any change in temperature in water so plz plz come as soon as possible

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    +91 12 4474 6800
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    Plot no 306, Udyog Vihar, Phase II, Gurgaon, Haryana, India - 122016
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