Jaquar — non compliance

Address:

Chennai, Tamil Nadu, 600082

This mail is a followup of my earlier complaint.

After lodging a complaint thru' an email on 1st Dec'17. I got a call from Chennai Jaguar Office, the gentleman claimed himself that he heads the Customer Service ( Mr.Darwin Ph # [protected]) called me on 2nd-Dec'17 apologized for the rude response I got from their service team, & deputed Mr.Rajasekar to complete the service on 03-Dec'17, Sunday. As Mr.Rajasekar was not well equipt with spares to complete the call he said he w'd come in a weeks time to complete the complaint. The same was informed to the Service Head over phone. As a followup I called the Service Head on 28th Dec'17 I dint get proper response. Again I called yesterday (09-Jan'18) I dint proper response. My complaint is still kept pending. (Earlier I was told by the Service head, for any complaints I may contact him directly & he would take care ).

I have been having these kind of service issues ever since I bought their products. they have Bad bunch of people who are managing the service