Jaquar — poor servicing done for bathroom and kitchen fittings

shanmugarajeshwaran

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

Jaquar service person attended leakage in my bathroom and kitchen tap during jan 2019. He replaced spindle and other accessories. Within 5 months, the same taps are started leaking. All the past 3 services were not upto the mark.

Today (10.07.19) i again registered complaint with jaquar for attending leakage issue where i conveyed my concern to the customer care person. He did not listened to me and forced me to note down the complaint number. When i again explained my concern he simply kept the phone off. Very rude behaviour of customer care person.

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Jaquar customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2019

Jaquar Customer Care's response Sorry for the inconvenience caused. Please provide your contact number & address details (& Service Call number, if you have registered service call for it) by email communication on [protected]@jaquar.com, enabling us to take-up further for resolution assistance

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Comments

Chirag gupta yk

from Agra, Uttar Pradesh

Mere baar baar complain kerne per bhi aapka plumber mere sink mixture ka leg change nahi ker raha hai. Bola ki ye humara kaam nahi hai. I hate Jaguar fittings.

ajaysharma1980

from Mumbai, Maharashtra

Dear Sir/Madam,

I purchased Body shower, head shower and Diverter and all complete setup of bathroom and Toilet from jaguar and logged a complain 28/06/2019, Complaint No 00089281, for testing and guidance of setting of diverter and today is 08/07/2019 but no one came to attend the call.

This is non sense service provided by Jaguar .