Jaquar — Rusty products

Dear sir

we have purchased bathroom fittings Within a short span of time all the bathroom fittings are looking very bad due to Rust.
It is a bathroom product and it should be with rust proof. But to our surprise it become rusty.

First they told us your marbel polish is done by chemical and rust has come

When on second inspection we told them it is tile not marbel then telling u have clean with chemical I asked if it is with chemical then why extreme sides of plate is damage for which they have no answer.

I have registered complaint But there is No proper Response from the service Jaguar team office. Service guy taken 1 product from us in evening 8 pm on 2 july 21 and told will be sending to quality team will take 1 week but to our surprise Mr omkar singh reverted in morning told that it has been denied by quality head manish jain in wazir pur office and said product is in front of him in vijay vihar office @ 9.30 am

My question is to Mr omkar singh has company provided u helicopter that in morning Mr manish jain has also inspected in wazir pur office and u have inspected in vijay vihar office

Just trying to fool customers

my case is genuine wherever water touches rust marks coming

Please take action and replace our product

[protected] registered number with you