[Resolved]  Jaquar — shower and wall mixer - very poor quality of service

Address:	New Delhi, Delhi, 110049
Website:	www.jaquar.com

Extremely poor quality of after sales service by jaguar. After reviewing the 'gold standard' service standards advertised on the website, i purchased a shower and mixer for 9000 rs from m/s gupta sanatary ware. The product was defective and the installation was wrongly done. As a result the hot and cold water mix. The initial service request was met with a 'vip plumber' mr ahmead coming in and rendering a diagnosis that 'nothing could be done'. He left without any actual support.

The second service request no 00910627 was neglected for 1 week. # the manager at the call center [protected] mr wasif and mr mithun laughed my complaint off and refused to extend even the basic support. Refused to share emails and contacts of their seniors so that i could discuss the matter - seemed they didnt care about the companys reputation - even after i said i would go to consumer court.
Jaguar hope you are reading this and will address the complaint. Misra's