[Resolved] Jaquar — shower enclosure | |||
I opened a complaint on 14th may (#[protected]. This was related to my shower enclosure. The engineer came after a few days and started the work. He saw the bill and said the cubicle is under warranty. He open one of the panels and said that some parts are required. He came again and said some more parts are required. But after 4 weeks has not come. One of my shower panel sliding door is taken out by jaguar engineer and is kept as it is. I called the center again on 15th june (One month after opening the complaint, i was told that the complaint is already closed. This is really very un professional from a reputed company. A new complaint has been opened. # 00517473. Still no contact from jaguar. What are my options now.. Was this information helpful? | |||
Jun 29, 2018 Complaint marked as Resolved The engineer came and resolved the issue. Jaguar support is slow to respond as their engineers do not follow any service level timelines.
Also they can close the issue without telling you.
However, I am happy that the issue is resolved finally. Jaquar customer support has been notified about the posted complaint. Verified Support Jun 25, 2018 Jaquar Customer Care's response Sorry for the inconvenience caused. We have taken-up your concern with the respective person for resolution assistance
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2 Comments | |||
Comments
Shower is not working.
24%
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1645
Pending
76
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Builder name :synthesis corporation
supplier name : Vikram ceramics
Client name : Anilbhai shah
contact no:[protected]
Address :C-705-708, The First, 7 th floor, C block, Nr. Keshav baug, Satellite, Ahmadabad-59