[Resolved] Jaquar — wall hung toilet seat/commode mode : fss-wht-29951 | |||
Dear concerned, We are an interior design and architecture firm in shahjahanpur, u. P. We had bought an wall hung toilet seat/commode mode : fss-wht-29951 from jaguar showroom in bareilly named sachi. That particular model's seat has been unsuccessful from the very first month o[censored]sage. It is used occasionally, and from the first use itself it has fallen off. Numerous attempts by the best plumbers in town has not found a permanent solution to it. We contacted your local technical team via our friend that holds your franchise but its been over a month and no response. Mr. Rahul (Tech support, bareilly) as well as your marketing person were both requested to sent a technical person. But the after sales support has been appalling and unprofessional at best. Looking forward to a timely solution after such troubles. Was this information helpful? | |||
Sep 23, 2017 Complaint marked as Resolved Jaquar customer support has been notified about the posted complaint. Verified Support Aug 18, 2017 Jaquar Customer Care's response Sorry for the inconvenience caused. Please provide your contact number & address details (& Service Call number, if you have registered service call for it) by email communication on [protected]@jaquar.com, enabling us to take-up further for resolution assistance
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The pipe which is fitted in the basin was leaking for past 2 months, then i asked the dealer what is the problem, then the said to register a complaint in the online.
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