[Resolved]  Jaquar — wrong installation of shower enclosure door - unresolved complaint.

Address:Pauri Garhwal, Uttarakhand, 190011

Case numbers 702136 and 782931

Dear sir/madam,
I am very disappointed that since 2 and a half months i am complaining and my case is not solved yet, i have not been able to use bathroom after spending 4 lakh rupees, i have installed every thing from jaguar.
I had ordered directly with jaguar authorized dealer (Royal marble and sanitary store buchpora) shower enclosure door in srinagar kashmir but it was not installed correctly and from the very second day i am complaining that water is leaking and now it has been two and a half months but the case is not solved yet and the persons who i have contacted so far are ignoring, they are not dedicated and are not professional enough, i have paid full money. Here i am sending you the numbers of contacted persons.
[protected]
[protected]
‭[protected]‬ customer care also contacted.
Nothing is working so far.
Please forward my complaint to somebody who is able to do something to take some action and solve the case as soon as possible.
I hope i don’t need to visit personally head office with the complain.
Case numbers. 702136, 782931

Personal note - srinagar kashmir branch of jaguar and authorized dealers and those who install modern showers and do modern fittings and work for jaguar needs in srinagar some professional trainings for installations of modern showers, so that customers like me won’t suffer and trust jaguar as much jaguar assures through website.

I hope my case will be solved as soon as possible.
Case numbers. 702136, 782931

Thank you very much, have a good day.

Showket
Was this information helpful?
No (0)
Yes (0)
Dec 16, 2017
Complaint marked as Resolved 
Now after long time my complain has been resolved. Thanx a lot.
Jaquar customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2017
Jaquar Customer Care's response
Sorry for the inconvenience caused. We have taken-up your concern with the respective person for resolution assistance
Complaint comments 

Comments

This complaint is with respect to a residential category. The jet sprays installed in our bathrooms has started leaking and also the pressing handle is malfunctioning. We did not find any contact numbers so thats why we are submitting this complaint so that u can contact us back n repair the flaws. Hope u reply back soon.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jaquar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    1645
    Pending
    76
    Resolved
    361
    Jaquar Phone
    +91 12 4474 6800
    Jaquar Address
    Plot no 306, Udyog Vihar, Phase II, Gurgaon, Haryana, India - 122016
    View all Jaquar contact information