Jeeves Consumer Services — Subject: Request for Escalation of Claim Delay

I have subscribed to the Complete Laptop Protection plan, and the current status of my claim is "Claim In Progress." I raised the service request on 10 August 2026 and was informed that it would be resolved within 7 days.

However, it has now been more than 15 days, and I have not received any call from a technician or any update regarding the status of my claim. This delay is causing considerable inconvenience.

I kindly request you to escalate this issue and ensure that my claim is processed and resolved at the earliest.

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