Jeeves Consumer Services Complaints & Reviews

My one plus Television display got blank which is under extended warranty of Jeeves. I raised a complaint on 01.09.2023 regarding this and a technician came, checked and informed that the panel is having problem. Pick up team will come further process and left. Since then there is no update from jeeves. Whenever we called they are simply saying technician will come today but no response. No way we can contact higher officials of jeeves. So...

I had applied to Jeeves for repair of my split AC at my home in Ahmedabad more than a month ago. Their service team diagnosed gas leakage issue and also appointed a technician as per the following details:

Dear Customer,
Technician MAHIR SHEIKH (Call: Call [protected], PIN 126) has been assigned for REPAIR of AC (Case ID: FLRL-CG7BBJ-Z5E0S6-2422RN-B9KPHFZ). Please expect a call from him.

Pls share code...

Complaint registered on 3rd july 2023 but still not repair by jevees nobody take serious, , I already fade up to call your customer service,
With you kind information your policy was if product not repair with in 30 days, then money will refund but you all not proced my refund why?
You don't follow your terms and condition.
I given you terms and condition and my product details .
Please send my refund . Because...

Claim ID is CLCPK[protected]
I register a complaint almost 3 months before but no response from technical team and no response for my again and again complain in three month I wash clothes by hand . And I want to full money back with plenty almost 3 month over Jeeves not resolve my problem if Jeeves not take action against who not able to solve my complain I fill a case against Jeeves...

My phone screen was damaged so I claimed for screen replacement. At first they pickup the phone and returned after 20 days without repairing so I claimed again but now it's been more than 10 days they're are picking the phone for repair, they said I had not paid processing fees so pickup is stuck but I had already paid it....

I registered a complaint on 24th Aug 2023 againt an issue on a damage of my TV purchased from flipkart on[protected]. Tv having 3 years extended warranty from Jeeves Consumer Service. No response so far.

ticketid 3H24-46699THSCSU-6951636.

Initially they tried to reject saying that its out of warranty. But I registered claim request on the last day of the warranty....

Jeeves reject my complain again and again without my concern as well as they give wrong information my issue is resolved. But till date my request is not completed . Even if warrenty is available my product, they don't sapourt. I tried to reach Jeeves properly form last Match to till datee...

Complaint registered but no response. Non sense call centre resources. Do not know how to talk... worst...

This has reference to the Ticket ID: 3G26-38913CASCUS-6940669 regarding installation of my TV by MR. MD Rahmath (Mobile No. [protected]) .

It is to inform that the Technician is very ARROGANT and Dangerous. Although the Ticket has been closed falsely the issue is still open. The installation was not at all done properly.

Also, a very important thing to be noted is that, the Technician on purpose FACTORY RESET...

It is a fraud company. Complaint registered but no response. Non sense call centre resources. Do not know how to talk....

I had brought a marq washing machine from flipcart and extended warranty from jeeves .its showing some issues from washing machine and raised a complained in jeeves ..still it was not resolved compliant no is FLRM-7X4338-XLRCTO-17GKQA-U4FIDRG...

Why there was a delay in scheduling Technician visit with Asus where the replacement was requested on 4th aug.
Flipkart support team mentioned Tech schedule is done by Jeeves and after checking with Asus it was raised on 14th aug so overall delay in replacement.
[protected]

Order I'd : OD[protected] [Incident: IN[protected]]...

I am Ajith Kamal, I have purchased Thomson OATHPRO series TV and 3year additional Total care protection from Flipkart worth 1899/- along with my TV (Policy no: CPFK[protected]. Horizontal lines showing in dispaly and I have registered one complaint on 11 July 2023. Complaint number is CLCPK[protected]. I didn't get any call or any messages other than this claim id, so I again contacted Jeeves and on 14th July and I got one message...

Hello Team,

I have been trying to get Cleaning and Maintenance Services from Jeeves against the Furniture Maintenance Plan which I had bought along with Sofa Set from Flipkart in Dec 2022.
I registered the issue on July 23rd and as of now I have made multiple calls and have written multiple emails. But still the service has not been prvided.
My registered mobile number is [protected].

Please help.br...

Fraud company . Jeeves claims to be providing extended warranty but when we raised the issue they never send any technician, I bought a TV worth 29000 with Flipkart and Flipkart sold the Jeeves extended warranty at my home after installation . They said it’s three years warranty now . Recently my tv display stopped working and I called Jeeves for the same initially they said they said they will send technician . But till now no response...

Hi
I am filing this posting this after raising multiple requests with Jeeves service provider in order to repair myrefrigerator.
I bought a “Whirlpool 292 L Frost Free Double Door 3 Star Convertible Refrigerator” on 2nd October 2021. I had also bought an add-on of “Complete Appliance Protection (3 Years)” of Jeeves service from flipkart. After using the refrigerator for 1 year and 4 months I started facing a cooling...

I have purchased asus laptop along with complete laptop protection for 2 years by jeeves. Now i am facing issues regarding heating and battery draining within policy period.
So i complained on your toll free no for the complaint of heating and battery.
Afterfor on dated 09/08/2023 service engineer(mr. Vipin) arrive for inspection and told that battery is faulty and also mother bord may be defective against case id- jjpr[protected]...

I have purchased asus laptop along with complete laptop protection for 2 years by jeeves. now i am facing issues regarding heating and battery draining within policy period.
so i complained on your toll free no for the complaint of heating and battery.
afterfor on dated 09/08/2023 service engineer(mr. vipin) arrive for inspection and told that battery is faulty and also mother bord may be defective against case id- jjpr[protected]...

I bought a infinix hot 12 phone from Flipkart with 1 year of complete mobile protection plan of ₹299/- from Jeeves. My phone display damaged by accident. I request a claim of payout option for my damaged display . after 15 days of my request for claim Jeeves is not refunded my amount and i have not received any update about my claim till now. I am facing very problem without my phone....

[shurender paswan]
[Jharkhand Ranchi ratu kathitand mahavir complex ]
[ranchi Jharkhand, 835222]
]
[]
[Date 03/08/2023]

Jeevees Company

Subject: Request for Replacement of Samsung TV Remote under Warranty

Dear Jeevees Company,

I hope this letter finds you well. I am writing to bring to your attention an issue with the remote control of my Samsung...