Jio — recharge successful but not activated

 
6 Reviews
Bengaluru, Karnataka, India
 Nrao1 on Aug 23, 2018
I had recharged my jio number [protected] for the 399 rs plan
(349 with 50 rs voucher) on 20th of august 2018, well in advance before the due date. I did not receive any sms from jio confirming the recharge but the myjio app showed that the recharge was successful. The net banking transaction id for the payment of rs.349 (399 plan - 50 voucher) is[protected]. I am unable to make any outgoing calls in spite of recharging it well in advance. Please resolve immediately.

Repeating the details
Mobile no: [protected]
Date of recharge: 20th august 2018 in the evening
Mode of recharge: through myjio app and hdfc netbanking
Amount of recharge: 349 rs (399 plan - 50 voucher)
Bank transaction id:[protected]Hdfc reference no)

Regards
H v nagaraja rao
[protected]

Complaint Status


[Aug 23, 2018] Reliance Jio Infocomm customer support has been notified about the posted complaint.
Updated by Nrao1, Aug 23, 2018
Resolved
Complaint comments  5 Comments     Updated: Share0Tweet0

Comments

Whatsapp ni chal rha aur mobile hang ho rha hai. Typing bhi dhire hoti hai. Bilkul bakwas mobile hai. Aur customer care se bhi bat ni ho pa rhi.
i recharged with the amount of rs 101, 101, 51, 21, 51, 101, 21 on dated 30th September these recharge done in my jio app and it is shown successful but money has been deducted and recharge not done
Dear Customer,
We have received Recharge request for MRP 101 on your Jio Number [protected]. The reference number is BR0003AYB739 and you will receive a confirmation once it is successful. To manage your account with MyJio app, click http://tiny.jio.com/MyJioApp
Thank you, Team Jio.
Dear Customer,
We have received Recharge request for MRP 21 on your Jio Number [protected]. The reference number is BR0003B1JS0H and you will receive a confirmation once it is successful. To manage your account with MyJio app, click http://tiny.jio.com/MyJioApp
Thank you, Team Jio.
We have received recharge request for your Jio connection. Transaction ID : [protected]
Please keep this transaction ID for future reference. Once the recharge is successful, you will receive a confirmation message.
To check recharge status, click https://www.jio.com/recharge_history or dial 1991 from your Jio number.
We have received recharge request for your Jio connection. Transaction ID : [protected]
Please keep this transaction ID for future reference. Once the recharge is successful, you will receive a confirmation message.
To check recharge status, click https://www.jio.com/recharge_history or dial 1991 from your Jio number.
We have received recharge request for your Jio connection. Transaction ID : BR0003AYX974
Please keep this transaction ID for future reference. Once the recharge is successful, you will receive a confirmation message.
To check recharge status, click https://www.jio.com/recharge_history or dial 1991 from your Jio number.
We have received recharge request for your Jio connection. Transaction ID : [protected]
Please keep this transaction ID for future reference. Once the recharge is successful, you will receive a confirmation message.
To check recharge status, click https://www.jio.com/recharge_history or dial 1991 from your Jio number.
Dear Customer,
We have received Recharge request for MRP 51 on your Jio Number [protected]. The reference number is BR0003B03T89 and you will receive a confirmation once it is successful. To manage your account with MyJio app, click http://tiny.jio.com/MyJioApp
Thank you, Team Jio.
Dear Customer,
We have received Recharge request for MRP 101 on your Jio Number [protected]. The reference number is BR0003B01AEU and you will receive a confirmation once it is successful. To manage your account with MyJio app, click http://tiny.jio.com/MyJioApp
Thank you, Team Jio.
Dear Customer,
We have received Recharge request for MRP 51 on your Jio Number [protected]. The reference number is BR0003AYEJG7 and you will receive a confirmation once it is successful. To manage your account with MyJio app, click http://tiny.jio.com/MyJioApp
Thank you, Team Jio.
Dear Customer,
We have received Recharge request for MRP 101 on your Jio Number [protected]. The reference number is BR0003AWM1DX and you will receive a confirmation once it is successful. To manage your account with MyJio app, click http://tiny.jio.com/MyJioApp
Thank you, Team Jio.

ye recharge successful dikha rhe the lakin ye data bosster recharges hue hi nahi na paise account mein vapas aaye
ye recharge successful dikha rhe the lakin ye data bosster recharges hue hi nahi na paise account mein vapas aaye
i have done jio data booster recharge payment is successful but data booster is not activated in my jio no.

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    Jio - recharge successful but not activated