Jio — recharge successful but not activated
Bengaluru, Karnataka, India
NrNrao1 on Aug 23, 2018
I had recharged my jio number [protected] for the 399 rs plan
(349 with 50 rs voucher) on 20th of august 2018, well in advance before the due date. I did not receive any sms from jio confirming the recharge but the myjio app showed that the recharge was successful. The net banking transaction id for the payment of rs.349 (399 plan - 50 voucher) is[protected]. I am unable to make any outgoing calls in spite of recharging it well in advance. Please resolve immediately.
Repeating the details
Mobile no: [protected]
Date of recharge: 20th august 2018 in the evening
Mode of recharge: through myjio app and hdfc netbanking
Amount of recharge: 349 rs (399 plan - 50 voucher)
Bank transaction id:[protected]Hdfc reference no)
H v nagaraja rao
[Aug 23, 2018] Reliance Jio Infocomm customer support has been notified about the posted complaint.
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