Jio — Summer surprise security deposit

Address:560075
Website:Www.Jio.com

My number is 80735458౩3, which is a postpaid connection.

According to jio .. to avail summer surprise offer I have to be prime member and need to avail 303 or above recharge and need to give 400 security deposit.

I have done all the above however, transaction for security deposit is still not confirmed from jio end, in Paytm it says order successful and paid to billdeskutil. Either I need to get confirmation email or msg from jio or its need to be updated in app. None is done. How will I get the confirmation.
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Reliance Jio Infocomm customer support has been notified about the posted complaint.
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I had the same issue and raised complaint and they managed to find it and have added it as credit to my Jio account.However we will not get back the 400 until we terminate the connection.

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