Jiofiber — Not received payment refund

I don’t received my payment refund after cancelled order (message received on 17 February 2025) attached below.

Called several times to the Jio staff Mr. Santosh Raj contact no. [protected] now he is not picking phone or responding.

The above staff had promised that the refund will be credited in my account on Monday 17th march 2025 after the Holi festival but not credited yet (attached)

Please assist.

Sincerely,

Mohammad Irfan Khan