Joel Cable Networks - Hathway — Poor service and incorrect information by cable man

Address:	400095
Website:	NONE

Hi,
Dinesh, cable man who provides connection and takes money took Installation charges on Saturday, 25th June He said that my cable connection will start on Sunday and to keep the setup box on. It didn't happened. I called today Monday 27th June, 2016 and his phone agar, unreachable. The maintenance charge card that is given to me doesn't have any phone no, nor address. I went to Hrishi cable, Ba-Fira Nagar Jankalyan nagar Malad west, Mumbai after getting information from our building security to contact them.
They said Joel operates through them and with utter dismay when I asked them about Dinesh, they said he has gone to his native place. Hrishi Cable told me he will speak to the person who replaces Dinesh and will let me know the status. I asked them about my connection status. They said they don't know.
My setup box is still not working. I have also came across others complaining about Joel Cable network service person DINESH. I want to know when my setup box work and get connected.
My contact no [protected].

C7000K[protected]