Junglee Rummy — Account locked and account balance freeze

Rvchauhan

from Rajkot, Gujarat

May 25, 2024

Address: Rajkot gujarat

My junglee rummy account is locked and account balance is freeze

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Junglee Rummy customer support has been notified about the posted complaint.

May 26, 2024

Updated by Rvchauhan My account is locked and all balance freeze reason is pan card is invalid and id invalid please first the account is not open so first open my account then i submit pan card and all required all id proof

Verified Support

Jul 15, 2024

Junglee Rummy Customer Care's response Dear Chauhan Vasantben Dhirubhai,

Greetings from Junglee Rummy!

This is in reference to your query we would like to inform you that your Junglee Rummy account has been locked due to internal checks and some activity performed by you on the platform which is against as per our internal policies your account balance has been frozen.

For further assistance, please feel free to write back to us. We'll be happy to assist you.

Thanks,
Team Junglee Rummy"

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Comments

Junglee Rummy Customer Care

from Noida, Uttar Pradesh

Jun 2, 2024

Verified Support

Dear Vasantben,

Thank you for reaching out to Junglee Rummy.

We want to inform you that in the best interest of responsible gaming, your account has been locked for an internal review.

Additionally, your available account balance has been frozen.

If we need any further updates, we will keep you informed.

Thanks,
Team - Junglee Rummy