Junglee Rummy — my account is blocked by junglee rummy team. since from 1 and half month completed but my balance is not deposited.

Address:Undavalli centre., Krishna, Andhra Pradesh, 522502

My name is vijay kumar, mobile no is [protected] mail id is [protected]@gmail.com. My account is blocked by jungle rummy team. Since from 1 and half month completed but my balance is not deposited. A/c blocked on 25/09/2019. Daily i call to costumer care persons. There is no responce. Every time they are tell 24 hours after deposit your money. But till date no deposited. Daily waisted my time to talk cost mare care persons. Junglee rummy app is very fraud, cheaters. Pls help me sir.
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Junglee Rummy customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2019
Junglee Rummy Customer Care's response
Dear Vijay,

Greetings from Junglee Rummy - India's most trusted Rummy Site.

We apologize for the inconvenience caused by our end. We have checked and found that we have initiated a refund of Rs 500 to your source account. We also found that you have shared your Axis bank statement, however, we found that you made a payment via Net banking from your State Bank of India account.

We request you to share your bank statement from 25th September till current date of your State bank of India account so that we can check and revert back on your request.

Please share the required document on [protected]@jungleerummy.com so that we can investigate further and resolve your query.

Thank you for your time!

Regards

Junglee Rummy - India's most trusted Rummy Site.
[protected]Mon-Sat 10:00 - 19:00)
[protected]@jungleerummy.com
Complaint comments 

Comments

Dear Sir,
Company had not give information about playing 11 between AFG vs WI. I had deposited all amount before starting match. when match started i have only 9 players & opposite side get 11 players. So it is cheated & fraud. I had send all mail & request but they are not give me solution so please help me for get money.
Dear junglee i made withdrawal yesterday still not credited to my bank account and i attached screenshot also please solve as soo as possible

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