[Resolved]  JustDial.com — just dial cheating and withdrawing money from my account every month

Website:www.royalkeralaholidays.com

Dear sir,

This is to bring in to your notice that justdial is withdrawing money from my personal account [protected] maintained with federal bank, eranakulam branch every month rs.2000/- as ecs for advertisement + rs.235 x 7 times last month. It is been noticed that they deduct money every month even after we closed the association with them. Dont understand why they deduct money from our account. We dont want any alliance with just dial or dont wish to continue esc plan of any of their offers. So please stop withdrawing money from my account on immediate effect and fully refund me the money taken from my account on no reasons. I am planning to register a police complaint against this company and also will publish this cheating in all available social medias.
Hope i will get a result soon.
Thanks
Rajesh kalidas (Prop)
Royal kerala holidays
55/2141, 2nd floor, dd vyapar bhavan
Kp vallon road
Kadavanthra
Cochin
Mob [protected]
Email - [protected]@royalkeralaholidays.com
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Jan 31, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2017
JustDial.com Customer Care's response
Hi Rajesh,

We are sorry to hear that you have a concern in your contract.
We have forwarded your request to our concerned specialist department and you will be contacted shortly.

Team JustDial
Dec 29, 2017
Updated by Rajesh Kalidas
Dear Sir/Madam,

I have checked my account details today and noticed that Just dial have withdrawn Rs.235/- each several times from my account in past many months! Means huge amount is withdrawn without my consent. I want serious action against this cheating and hope someone from Justdial will contact me and arrange full refund of money to my account for all withdrawals from my account. Also I do not wish to continue any Just dial services and wish to withdraw al standing instructions if any to withdraw cash from my account. Kindly help me to resolve the issues at the earliest.
Verified Support
Dec 30, 2017
JustDial.com Customer Care's response
Hi Rajesh,

We have noted your concern. You will be contacted shortly.

Team JustDial
Complaint comments 

Comments

I registered in month of September and same thing happened with me that they are not stopping ECS and charging heavy penalty's. I am not that much rich to pay this kind of penalty. And even they are not giving any business from their side .so please help me.
JustDial.com Customer Care's response, Dec 30, 2017
Verified Support
Hi Sonal,

We are sorry to hear that you have a concern in your contract.

Please write a line along with your registered contact number at feedback@justdial.com so we can revert back to you.

Team Justdial

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