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Justeat.in Complaints & Reviews

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Last updated Oct 2, 2021
Complaints 28
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5
Unresolved
23
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Justeat.in Phone Numbers

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+91 80 6000 0600
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Justeat.in Head Office Address

1st & 3rd Floor, Janardhan Towers, 188, HSR Layout, Sarjapur Outer Ring Road
Bangalore
Bangalore District
Karnataka
India
560102

Justeat.in reviews & complaints page 2

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J
jayas92
from Noida, Uttar Pradesh
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Amount deducted but order not confirmed in JUST EAT

Address:Chennai, Tamil Nadu

2 17/01/2015 BIL/[protected]/PGMIB-justeat/[protected] Dr. 248.77 Hi, I have ordered in JUST EAT via application.But the order was not confirmed and the money got deducted from my account.Please find the above details and do the needful. Thanks, Jayashanthu...
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R
raj19877
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hopeless customer service

Had a very bad experience with just eat. Had ordered food from just eat. they first informed that hotel doesnt have delivery and i need to pick up.. i was about to leave when he calls me again and says restaurant is closed. i was irritatted at this and demanded explaination. the rep was so rude that he started using abusive language and threatening that he knows my address and will come to my place to settle matters. He later gave me a miss...
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N
Naveen Kumar K V
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding the Order placed and cancellation

Address:Bangalore, Karnataka

Hello, Today I had made online order through just eat for one of the occasions. Later, I have received the call from your customer care that I cannot place online order for more than two in a day with a coupon code. Interesting this was, nowhere in the website has it been mentioned about such restrictions with the coupon code. Also, I was able to pace all the 7 orders successfully in the website which means that website hasn’t...
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S
Sunam Pal
from Bengaluru, Karnataka
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I haven't recieved confirmation mail. No food delievred

Address:Bangalore, Karnataka

Hi! I ordered at 9:30 Pm and I didn't get any confirmation mail till 10:05. Almost 35 Mins. After these the restaurant people denied to accept order due to the delays caused by your stuff. You call center people even don't bother to monitor if a customer is being confirmed of his order. This is not at all acceptable. Why you people are not so open to negative feedback. I have seen Justeat.in is not taking any feedback seriously. You...
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K
kunalashar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheats, with delayed or no delivery, worthless service

Address:Bangalore, Karnataka

JustEat has proven to be a paragon of worthlessness. From bad website design, to a useless customer relationship phone/IVR to non delivery, to delayed delivery to plain old cheating. I placed on order, and nothing was delivered for more than 90 minutes. When I called JustEat at 60000600, the IVR asked me to email them (!!). When I called the restaurant, I was told that they cannot deliver it, and apparently JustEat was supposed to have...
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R
RPS1985
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake Sales through website

Address:Mumbai City, Maharashtra

I had ordered lunch from restaurant via justeat.in. the website has a list of restaurants giving fake information off delivering food. when ordered i got a call from them saying the restaurant don't server at this point and don't have the menu which justeat.in is showing on there website. They are doing this because they want to show the fake orders they receive daily on there site, this will just help them to increase the website...
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D
dhrutiman786
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Justeat.in Pathetic Customer Service

Address:Bangalore, Karnataka

Beware of ordering delivery via JUST EAT Online”

Have never received such poor and rude service and hugely disappointed.Apparently the manager is too busy to talk and when tried to contact they just hung up or the phone is passed off to some other person who avoids your request.

Manager Mr sandeep [protected], Immanuel, Sumouli are the the people who are masters in avoiding you.Have redeemed 150 points a month...
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J
jaskaran14
from Bengaluru, Karnataka
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Amount not refunded

Address:Bangalore, Karnataka

I had ordered food online yesterday and half an hour after ordering I was informed that the order would not be delivered to me.
As I had already paid for the order, I am expecting a refund for it.
Till now I have not received any acknowledgement of the order being cancelled and no information regarding when I will get the amount refunded....
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