[Resolved] Justickets — Amount deducted but tickets not booked and not get any mail

srinivasvuddanti

from Guntur, Andhra Pradesh

Address:	Guntur, Andhra Pradesh, 522001
Website:	www.justickets.in

Hi this is srinivas i booked tickets for sathamanam bavathi and make transaction using mobikwik wallet . the amount is decucted from my wallet but not get any tickets to me. please check it and refund my money 576.76 rupees
my email id are:[protected]@gmail.com
invoice copy are:

Invoice Print

Billed to

[protected]

[protected]@gmail.com
Summary

Order #

mntcvt8t0fjxmcw9p9f5

Date

12 Jan 2017, 09:58 AM IST
Product Amount

Wallet Debit, Via Merchant
Money transferred to :justickets.in 12 Jan 2017 ` 576.76
TOTAL AMOUNT ` 576.76

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Feb 15, 2017

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2017

Justickets Customer Care's response Hi Srinivas,

Thank you for writing in to us.

We are really sorry for the inconvenience caused.

There seems to have been a problem with your transaction and your booking was unsuccessful, such order failure happens very rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

In case of any further assistance or clarification on this issue, please reply to this email.

Assuring you the best of our services always.

Regards,
Justickets Team