[Resolved] Justickets — Cancelation of movie tickets | |||
Sir, I have booked today 4 tickets to watch movie shatakarni on 17th 1:45 pm. Now I want to cancel them my ticket serial numbers are g10 to g13 please cancel my ticket and refund the amount to my account my mobile no is[protected]. I will be very thankful to you if this favor is done to me. Due to unavoidable circumstances iam and my family members are not able to watch the movie and moreover Iam in need of money please help me. Was this information helpful? | |||
Feb 16, 2017 Complaint marked as Resolved Justickets customer support has been notified about the posted complaint. Jan 12, 2017 Mohansingh Takur's response ORDER CONFIRMATIONHello mohan singh, BOOKING CODE: 9BE3EFE2 Movie Name: Khaidi No. 150 Show Date and Time: 11 Jan 2017, 06:00 PM Location: CCC X Road, Mancherial Theatre, Screen: Devi Tirumala Complex, Tirumalaa Class and Seats Numbers: FIRST CLASS: C10, C11, C12 Ticket Holder: mohan singh BILLING SUMMARY No of Ticket(s): 3 Booking Payment Mode: Wallet Ticket Amount: 210.00 Booking and Other Related Charges: 37.38 Service Tax @ 14%: 5.23 Swachh Bharat Cess @ 0.5%: 0.19 Krishi Kalyan Cess @ 0.5%: 0.19 Total: 252.99 EXCESS AMOUNT DEDUCTED FROM MY WALLET and I WANT TO BOOK THE TICKETS IN HIGHER CLASS ONLY. BUT THEY BOOKED LOWER CLASS and DEDUCTED HIGHER CLASS AMOUNT I suffered lot at theatre. please, justify my problem Verified Support Jan 16, 2017 Justickets Customer Care's response Hi Shyam, Thank you for writing in to us with your feedback! There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience. Regards, Justickets Team | |||
 4 Comments | |||
Comments
Money is not refunded to me i selected seats and make payment but i cancel the booking at last but my money is not refunded please refund my money
Justickets Customer Care's response, Jan 18, 2017
Verified Support
Hi Sahithi,
Thank you for writing in to us!
Please share your issue in detail with your registered mobile number and email address by writing an email to support@justickets.in, we shall check and update your booking/Payment status right away.
Regards
Justickets Team
Thank you for writing in to us!
Please share your issue in detail with your registered mobile number and email address by writing an email to support@justickets.in, we shall check and update your booking/Payment status right away.
Regards
Justickets Team
My Assisted Order Number:194652 for Khaidi No.150Telugu ●
Theatres:Devi Tirumala Complex, Mancherial.
Balcony Rs. 60/- First Class Rs. 40/-
They deducted Rs.70/- each ticket and total Rs.253/-for 3 tickets for FIRST CLASS from my wallet, Booking Code:9BE3EFE2
It means excess amount deducted from my Justickets wallet
refund the excess amount
Theatres:Devi Tirumala Complex, Mancherial.
Balcony Rs. 60/- First Class Rs. 40/-
They deducted Rs.70/- each ticket and total Rs.253/-for 3 tickets for FIRST CLASS from my wallet, Booking Code:9BE3EFE2
It means excess amount deducted from my Justickets wallet
refund the excess amount
Justickets Customer Care's response, Jan 18, 2017
Verified Support
Hi Mohansingh,
Thank you for writing in to us!
We have done a complete check on your complaint, an email on the same is sent you. Kindly check the same.
Incase, if you have any other requests, please drop an email to support@justickets.in. We will look into it right away.
Regards
Justickets Team
Thank you for writing in to us!
We have done a complete check on your complaint, an email on the same is sent you. Kindly check the same.
Incase, if you have any other requests, please drop an email to support@justickets.in. We will look into it right away.
Regards
Justickets Team
I paid for two movie tickets but the transaction got failed and meanwhile the amount got deducted from my account...
Justickets Customer Care's response, Jan 24, 2017
Verified Support
Hi Venkatesh,
Thank you for writing in to us!
Please share your registered mobile number and email address by writing an email to support@justickets.in, we shall check and update your booking/Payment status right away.
Assuring you the best of our services always.
Regards,
Justickets Team
Thank you for writing in to us!
Please share your registered mobile number and email address by writing an email to support@justickets.in, we shall check and update your booking/Payment status right away.
Assuring you the best of our services always.
Regards,
Justickets Team
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
74%
Complaints
582
Pending
28
Resolved
422
View all 582 Justickets reviews & complaints
42, Dr Ranga Road, Mylapore, Chennai, Tamil Nadu, India - 600004
View all Justickets contact information
My Email: [protected]@gmail.com
Mobile: [protected]
Thank you for writing in to us!
Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.
Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.
In case of any further assistance or clarification on this issue, please drop an email to support@justickets.in. We will look into it right away.
Assuring you the best of our services always.
Regards,
Justickets Team