[Resolved]  Justickets — money has been reduced from your account but tickets not confirmed

Hi sir/madam
I tried to book tickets, while transactions also completed but confirmation message does not get to our mobile number:[protected]
Refund my money to our account fast,.
It has been debited to justickets52317 on[protected]: 08:02 transaction reference no:[protected]
Kindly respond our complaint fastly.
Thank you
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Nov 9, 2017
Complaint marked as Resolved 
Justickets customer support has been notified about the posted complaint.
Sep 27, 2017
Sagar medishetti's response
I have been trying to book spyder movie at S2 Cinemas in warangal on 27.09.2017.I have completed payment through my icici bank account .The money of Rs 130.75 INR has deducted from my account but ticket has not confirmed. Hence I request you to refund my amount as soon as possible.

Regards
M. Sagar
[protected]@gmail.com.
Verified Support
Oct 05, 2017
Justickets Customer Care's response
Hi Cjst,

Thank you for writing in to us.

We are really sorry for the inconvenience caused.

There seems to have been a problem with your transaction and your booking was unsuccessful, such order failure happens very rarely with Justickets. We have initiated the refund from our end and the money will be credited back to you within the next 7-10 working days.

In case of any further assistance or clarification on this issue, please write to [protected]@justickets.in. We look into it right away.

Assuring you the best of our services always.

Regards,
Justickets Team
Complaint comments 

Comments

I have tried to book spyder movie ticket through justickets on 27.09.2017 .I have paid the ticket amount which is also debited from my account but the tickething has not confirmed.
Justickets Customer Care's response, Oct 5, 2017
Verified Support
Hi Sagar,

Thank you for writing in to us.

We are really sorry for the inconvenience caused.

There seems to have been a problem with your transaction and your booking was unsuccessful, such order failure happens very rarely with Justickets. We have initiated the refund from our end and the money will be credited back to you within the next 7-10 working days.

In case of any further assistance or clarification on this issue, please write to support@justickets.in. We look into it right away.

Assuring you the best of our services always.

Regards,
Justickets Team
Toooooo bad
Booking movie is not in the theater
This is really cheeting
Please refund my amount
Forother information please call my number [protected]
Tankyou
Justickets Customer Care's response, Oct 5, 2017
Verified Support
Hi Lavanya,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to support@justickets.in for us to help you better.

Regards,
Justickets Team
Sir, l booked four tickets for the movie SPIDER at S2 cinima nellore.Please cancel 4 cinima tickets for S2 cinima nellore bearing CODE WFTM6SG dated[protected] for 3.00pm show . Seat No are T3, T4, T5 T6 .please transfer the amount to my bank account.
Justickets Customer Care's response, Oct 5, 2017
Verified Support
Hi Vasudevakumar,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

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