[Resolved] Justickets — Payment done but movies ticket not done

Murtaza S Merchant

from Bengaluru, Karnataka

Address:	Alirajpur, Madhya Pradesh, 457887
Website:	www.justticket.in

Dear sir,
Sir mene just ticket mobile app se 3 may 2017 ko bahubali 2 movie ki ticket book ki thi.. Sir mera payment bank of baroda ke debit card se cut gaya lekin ticket book nahi huyi.
Mera amonut 1372.50 rs bank of baroda se cut huaa.. Or abhi tak refund nahi hua.
Isiliye aapse request hai mujhe jald se jald refund kare
Transaction id s51167985

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Jun 20, 2017

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

May 19, 2017

Justickets Customer Care's response Hi Murtaza,

Thank you writing in to us!

We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and send it to [protected]@justickets.in for us to help you better.

Regards,
Justickets Team

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Comments

murali ranga

from Visakhapatnam, Andhra Pradesh

I book tickets for today matniee show. Khammam tirumala theatre. Money debit from my account. But booking id failed.please slove my problem. Its a big mistake of yours.please make responsible for it.

Justickets Customer Care's response, May 25, 2017

Verified Support

Hi Murali,

Thank you writing in to us!

We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and sent it to support@justickets.in for us to help you better.

Regards,
Justickets Team

Bhanu Prakash12455

from Mysore, Karnataka

Dear Team,
on 30 april i have done a transaction which was failed and other which was sucessfull i have immediately contacted customer care they said it will be refunded in 3 working days .now it has been 19 days not yet refunded .

Regards,
bhanu prakash
prakash21k.[protected]@gmail.com

Justickets Customer Care's response, May 25, 2017

Verified Support

Hi Bhanu,

Thanks for writing in to us!

Your money has been refunded from our end on 30th April itself. Soon we shall send you the refund reference number to your registered mail ID. Please get in touch with your bank to expedite the process.

For further assistance please drop an email to support@justickets.in, we shall look into it right away.

Regards
Kaarthik K

susmitha sweety

from Nellore, Andhra Pradesh

Good day Sir/Madam,

I booked movie tickets on just tickets site on 20th may 2017... I want to cancel my tickets having ID WFLBPG8 booked for 11:35 Am show... There is no time leftout for cancellation...Only 1 hr is left out...Is there any source of cancellation. Please do the needful.

Justickets Customer Care's response, May 29, 2017

Verified Support

Hi Susmitha,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

kothapalli sandeep

from Macherla, Andhra Pradesh

Sir my money was charged but I didn't get ticket I did again both money was charged then I got for suchin on 3152017 for 162017 Matnie it was done my phone number [protected] but about the first money that was charged not back to my account and ntg information about it plz kindly refund that money plz see though it with plessure thank you sir

Justickets Customer Care's response, Jun 9, 2017

Verified Support

Hi Kothapalli,

Thank you writing in to us!

We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and sent it to support@justickets.in for us to help you better.

Regards,
Justickets Team