[Resolved]  Justickets — refund for cancellation of show

Address:Krishna, Andhra Pradesh

As we have booked for jai lava kusa on your site on[protected] for the 7:30 am show in apsara theater vijayawada, but on last minute of the day you had put a message to us that our show has been cancelled this make us grate inconvenience both timely and financial my as my amount of rs535 has been blocked with you. This makes us to loose trust on you. Please refund my amount as early as possible to account no:[protected] of sbi
Thaking you
Suneel kumar
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Nov 11, 2017
Complaint marked as Resolved 
Justickets customer support has been notified about the posted complaint.
Sep 20, 2017
Pappala's response
Booking now's.TP80CJPN, JY9V41L6. YOUR Message is Show cancelled. Pl give me my amount in my wallet. as early as possible.
Verified Support
Oct 05, 2017
Justickets Customer Care's response
Hi Suneet,

Thank you for writing in to us.

We are really sorry for the inconvenience caused.

We have initiated the refund from our end and the money will be credited back to you within the next 7-10 working days.

In case of any further assistance or clarification on this issue, please write to [protected]@justickets.in. We look into it right away.

Assuring you the best of our services always.

Regards,
Justickets Team
Verified Support
Oct 05, 2017
Justickets Customer Care's response
Hi Pappala,

Thank you for writing in to us.

We are really sorry for the inconvenience caused.

We have initiated the refund from our end and the money will be credited back to you within the next 7-10 working days.

In case of any further assistance or clarification on this issue, please write to [protected]@justickets.in. We look into it right away.

Assuring you the best of our services always.

Regards,
Justickets Team
Complaint comments 

Comments

Booking no's.TP80CJPN, JY9V41L6. YOUR Message is Show cancelled. So, pl give me my amount in my wallet.
Justickets Customer Care's response, Oct 5, 2017
Verified Support
Hi Pappala,

Thank you for writing in to us.

We are really sorry for the inconvenience caused.

We have initiated the refund from our end and the money will be credited back to you within the next 7-10 working days.

In case of any further assistance or clarification on this issue, please write to support@justickets.in. We look into it right away.

Assuring you the best of our services always.

Regards,
Justickets Team
Sir i booked telugu movie spyder please cancel ticket and refund to money bank booking id no is Justickets Booking QT1E5UXM for Spyder () on 28 sep 2017, 12:00 PM at Sri Lakshmi Deluxe: . SILVER: A02, A03, A04, A05 plese cancel the tickets my name is thirumalesh mobile no is [protected]

Justickets Customer Care's response, Oct 5, 2017
Verified Support
Hi,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team
Money deduction but not got sms please send confirmation sms
Justickets Customer Care's response, Oct 5, 2017
Verified Support
Hi NItish,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to support@justickets.in for us to help you better.

Regards,
Justickets Team
Just now for movie jai lava kusa, theater name bharat, payment done by net banking axis bank, My transaction details "INB/[protected]/CITRUS PAYMENT SOLUTIONS P" BUT I DIDNT GOT MY TICKET comfired, I NEED MY CASH BACK...please respond immediately...my number [protected], my name ansar
"INB/[protected]/CITRUS PAYMENT SOLUTIONS P"
Justickets Customer Care's response, Oct 5, 2017
Verified Support
Hi Ansar,

Thank you for writing in to us.

We are really sorry for the inconvenience caused.

There seems to have been a problem with your transaction and your booking was unsuccessful, such order failure happens very rarely with Justickets. We have initiated the refund from our end and the money will be credited back to you within the next 7-10 working days.

In case of any further assistance or clarification on this issue, please write to support@justickets.in. We look into it right away.

Assuring you the best of our services always.

Regards,
Justickets Team

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