[Resolved] Justickets — Refund not credited - id no. 5lozqcxq6pa52rzq8nvz

ssrinadham

from Hyderabad, Telangana

Address:

Nellore, Andhra Pradesh

Dear sir/ madam,

I am paying rs. 501.83, from my icici bank online account through mobikwik on 18.05.2016 movie ticket booking.

Unfortunately transaction failed. But amount credited to your account. Again i am booking once again.

But till the date i am not receive the amount on my icici bank account. But you are sent amount return massage on 20.05.2016 to my mobile no. [protected].

Hence i am requesting you to, please return the as early as possible to bank account.

Bank details:

S. Sathish kumar
Icici bank,
Account no.[protected]
Ifsc icic0006020,
Main branch, chennai.

Thanks & regards,
Atish

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Jul 4, 2016

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Jun 03, 2016

Justickets Customer Care's response Hi Satish, Thanks for writing in to us. As per the transaction ID 5lozqcxq6pa52rzq8nvz, tickets have been booked successfully. However, there is another transaction made on the same day, which has been failed and the money has been successfully refunded from our end on 20th May. Since the transaction has been done through Mobikwik wallet, your amount has been credited into it and request you to check the same. Sorry for the inconvenience caused and we look forward to your continued patronage. Do write us at [protected]@justickets.in, if you have any further queries. Thanks and Regards, The team at Justickets.