[Resolved]  JustRechargeIt — amount paid but not credited to my reliance jio phone

Address:208001

Actually i have recharged my reliance jio mobile phone on 02.04.2018 fro rs. 399 through my rupay card account and such amount was also deducted from my saving account but my reliance jio phone had been recharged with such amount yet. If recharge my jio phone (No-[protected]) with such an amount. Other wise i will go for legal action because i m an advocate. (My contact no. Is [protected]
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Aug 4, 2018
Complaint marked as Resolved 
JustRechargeIt customer support has been notified about the posted complaint.
Apr 04, 2018
Updated by afroz424459
my Reliance JIO phone is not recharged with the same amount till today please refund my amount or recharged by JIO phone
Verified Support
Jul 04, 2018
JustRechargeIt Customer Care's response
Dear Afroz,

Thank you for contacting JustRechargeIt.com

We regret to inform you that the below mentioned transaction is failed as confirmed from the service provider end. Money debited from your account has been refunded to your bank account on 06/26/18 8:30:40 .

We would request you to please get in touch with your respective bank for your refund. If still not refunded then kindly provide us a screen shot of your bank statement from the date of transaction till date outlining the charges in favor of "CCAvenue" or "Avenues India Ltd" so that we can escalate the same to our payment processing company CCAvenue

If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

With Warm Regards,
Customer Support Team
JustRechargeIt.com
Complaint comments 

Comments

I was recharging from dishtv website.. my money got debited but payment was failure. so when will I get my money back.. when I saw transaction details it got justrecharge transaction number so i m writing to you.. I wrote this to dishtv as well my concern is when will I get my money back

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