[Resolved]  JustRechargeIt — regarding amount to be refund

Address:570023

Dear sir, i'm regular customer o[censored]sing your service... Just recharge it was really working good for online bill payments. But i'm very sad to inform you that from past 3 to 4 times i have come across with fraud activities. Recently on 12/5/18 i recharged rs. 148/- to tata docomo number and rs.509/- to vodafone number on 18/5/18. Amount has been deducted from the account but failed to get recharge. Kindly look into the issues and refund the complete amount at the earliest.

Warm wishes,
Dr. Kavitha ks
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Jun 18, 2018
Complaint marked as Resolved 
JustRechargeIt customer support has been notified about the posted complaint.
Verified Support
May 18, 2018
JustRechargeIt Customer Care's response
Dear Kavitha,

Thank you for getting in touch with JustRechargeIt.com

We regret to inform you that your recharge against order number MR[protected] has failed due to technical error at the service provider’s end. The problem is resolved now and if you wish to recharge your desired service, kindly login to your account and recharge again at your convenient time. We apologize for the inconvenience.

Money charged to your account is safe in your JRI Card. You can utilize this money to recharge again. Please cross check the top-up amount before recharging so that your transaction doesn’t fail.

If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.

Best Regards
Customer Support Team
JustRechargeIt.com

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Visit m.JustRechargeIt.com on your mobile browser.
Complaint comments 

Comments

DR[protected], this my order number .I asked for refund the money on 15 May still now I didn't got Amy reply from Jri, and now it is 7 day, how fraud this just recharge it services, even I didn't got reply from then it's n it a 100 or 200 I paid 1799 rupees, we know the value of money, by evening I want my money in my account .

I had processed a payment for my Tata Sky for Rs 2000 through my Standard Chartered Bank Credit Card today vide Order No MR[protected] dated 24 May 18 however same was regretted by JRI Card Panel. It is therefore requested that my amount of Rs 2000 be refunded to my bank earliest.
Swapan Kumar Gupta
Mob No [protected]

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