[Resolved] Kelvinator — fridge door

chitta ranjan

from Cuttack, Odisha

Address:

Cuttack, Odisha

sir, the refg. model KWL225TLC (LAVENDER CREST). I have asked the auth. service center at Cuttack (Station Bazar) for purchasing the same with a cost of Rs.575.00. They have taken my Phone N o.[protected] and send a mail to you for sending the same since last two months ago. on contacting they are telling me that the company not send the same. After received the same we call back you to receive the same. In the meantime my Vegitable Tray also broken due to thick material. So, One fridge door and one vegitable tray may please be sent to the authorise distributor for use in my fridge.

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Aug 14, 2020

Complaint marked as Resolved

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Comments

chitta ranjan

from Cuttack, Odisha

Dear Team Manager,
It is my ill luck to say that at the time of contact the auth. dealer M/s Laxmi Service Centre, Station Bazar, Cuttack in the state of Odisha they are answering me that they have sent mail to the company. After receiving the materials from your side they will call back me to receive the materials. However, I have not received the any compliant No. from them. My contact No.is [protected] and postal address is At- Fakirpur, P.O.-Jagatpur, Dist. Cuttack, Pin-754021 of Odisha. Please make necessary arrangement for supply of the same to your authorised dealer or to me. These are badly need for my fridge. Cost of the product will be paid by me (if necessary) . Awaiting for your reply. with thanks. Chitta Ranjan Panda.

chitta ranjan

from Cuttack, Odisha

awaiting better service from the company side

kuldeep mani

from Jhansi, Uttar Pradesh

breakdown for door

Hello sir My product is not proper working .plz do somthing .model no.KD 180m Regards Kmtripathi [protected]@gmail.com [protected]

Videocon Industries Customer Care

from Delhi, Delhi

Dear kuldeep mani,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Videocon Online Team

Videocon Industries Customer Care

from Delhi, Delhi

Dear kuldeep mani,

Information about your complaint number is still awaited from you. Please contact us on [protected]@vgmail.in with the necessary details for any further assistance.

Regards,
Videocon Online Team