Kenstar — ban[protected] & ban[protected]: pathetic service - no one is visiting to fixed geyser leakage problem

Ku.alokanand

from Hosur, Tamil Nadu

Address:

Bangalore, Karnataka, 562125

Dear kenstar team,

Its really sad to complaint about the worst services i ever had from kenstar team.

I am facing issue of water leakage from the downside of the kenstar hot spring geyser due to which i'm not able to use this product. It was totally waste of money.

I have registered a complaint twice, i am calling to your technician kanakraj[protected] all most everyday after 23 may. I talked more than 5 times the customer service center. I have escalated complain to area manager abhishek[protected] by message and phone. Still no one visit for repairing.

I have attached below images with this mail:
# screenshot of service number
# screenshot of message sent to abhishek.
# screenshot of geyser purchase bill.
# image & video of geyser.

Kindly do the needful for my complain.

+4 photos

+1 videos

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Kenstar customer support has been notified about the posted complaint.

Jun 13, 2018

Updated by Ku.alokanand Still I'm waiting for technician. I tried to reach area manay Abhishek now he is not answering my call. I'm calling to customer service centre everyday day.