[Resolved]  Kenstar — Call Center -not supportive

Address:Mumbai City, Maharashtra

I have called your customer care center on [protected] multiple times today on 10th July 2015 arounf 12pm. After taking dowm my complete address they are asking me to choose between 2 of the post office, which is close to my home.Now both the options provided to me are in a totally different area. i informed the customer sales rep that i am not aware of the post office, he says i cannot take my complaint if i cant chose between the 2 options. Am i supposed to know all the post offices in mumbai.
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Aug 7, 2021
Complaint marked as Resolved 
Kenstar customer support has been notified about the posted complaint.
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Dear rstanuja1,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID, at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
Kenstar
Dear rstanuja1,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [protected]@vgmail.in.
Have a nice day.

Regards,
Online Team
Kenstar

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