Kenstar — Cooler not working

Address:Kannur, Kerala, 670331
Website:www.comsumercomplaints.in

I bought kenstar ice tower 20 ltr cooler on 12-4-17 but its not working properly. only fan is working it doesn't cools the room. As it is summer i thought of a cooler, but this product was a worst choice. it service's just as a fan, i think it has got some complaint with its coolling compressor. it would be better if some service staff could come and check what the falt is.
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Kenstar customer support has been notified about the posted complaint.
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Dear bijila,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Kenstar Online Team
Dear bijila,
We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Kenstar Online Team

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