Kenstar — defective kenstar water heater

Address:

Rohtak, Haryana, 124001

Dear sir,

We have purchased a kenstar water heater a year back and it was a defective piece. It has been got dis-function multiple a times and every time we need to followup customer care multiple times and after 1-2 week mechanic came and guaranty every time that it will not stop working again but only 1-2 day after it again got dis-function. I am totally frustrated with the kenstar product and services. Warranty going to expire by end of this month and after that no body will entertain even a call. I would request you to please replace this defective product or i need to take some legal action for the same.
Sr. No - a[protected]
Bill no - 5391
Model - jacuzzi 15 ltr kenstar water heater
Complaint numbers - 44r [protected], [protected],
Thanks
Lokesh
[protected]