Kenstar — Disappointed by service

Address:

New Delhi, Delhi

Hi I am unfortunately having a kenstar cooler which I bought thinking its a big brand and known for its service. I loggged a complaint on 21st april 2015 and till now I am just fighting to get it resolevd. Your texhnicians from STAR world services visited and told that we need to change motor then he disappeared and never bothered to come to change. Finally after again complaining someone came from same service centre and changed motor. He did something with the fan after which its not giving air outside . I had to complaint again and this new technician came from Narayana and said that the motor replaced is not appropriate for this model and even the fan blades are altered by them so he refused to rectify it saying that Those guys have messed it up. I have paid 3400 plus service changed to Star World Services and got zero service. Really disgusting. Technicians Rajesh and Harjeet Complaint numbers DEL[protected] DEL[protected] Can you take this cooler back and trash it or recycle because its nothing more than a trash now Regards Komel